SOESD
  Southern Oregon Subscribe!
Be notified of news
& updates by email
EDUCATION SERVICE DISTRICT   signup | manage settings
STUDENTS EDUCATORS PARENTS SOESD STAFF
SOESD
SOESD
SOESD / Technology & Media Services / Computer Information Services / Help Desk / Remote Support Clients

Remote Support Clients

About Remote Support
SOESD's Region-Wide Call Center can provide remote support of your computer to troubleshoot, diagnose and resolve problems you are experiencing, or to simply help you perform a task.  This service is available to regional staff from 8:00 am - 4:30 pm, Monday through Friday.  Simply call the Help Desk (541-858-6730 / 866-858-6730) and request "Remote Support".  You will be transferred to a technician who will connect to your machine to provide assistance.  After calling our Help Desk, you will be asked to establish a remote connection to one of the technicians below:

 
One Time Remote Support Clients
Click the appropriate technician
to begin the remote support session
Windows Macintosh
(at a school)
Macintosh
(at an soesd office)
Technician #115 Technician #115 Technician #115
Technician #116 Technician #116 Technician #116
Technician #117 Technician #117 Technician #117
Technician #118 Technician #118 Technician #118
Technician #119 Technician #119 Technician #119
Technician #120 Technician #120 Technician #120
Technician #121 Technician #121 Technician #121
Technician #122    
 
Full Remote Support Clients
Full HelpDesk Support Client
Remote Support Client Only
 
 

When connecting, look for this:




printer friendly version Printer friendly version

SOESD
Learning Matters
*
*
Translate
*
*
*
*
*
Search SOESD
*
*
site map   advanced search 
*
*
*
Technology & Media Services - Computer Information Services - Help Desk - Remote Support Clients
*
*
*
Back to Computer Information Services
*
*
Southern Oregon IT Managers
*
*
Southern Oregon Digital Learning Meeting
*
*
Professional Development
*
*
Help Desk
*
*
Help Desk Mobile
*
*
Software Development
*
*
Network Services
*
*
IP Phone Support
*
*
Manage SOESD Email Spam Filter Settings
*
*
Forms
*
*
Educational Technology Summit 2015
*
*
News
*
*
Staff Directory
*
SOESD
SOESD
SOESD
101 North Grape St.
Medford, OR 97501
Phone: 541-858-6730|866-858-6730
Fax: 541-858-6749
Email Us
Hours: 7:30 am - 4:30 pm
SOESD
SOESD
*
SOESD
SOESD SOESD
HOME    |    STUDENTS    |    EDUCATORS    |    PARENTS    |    SOESD STAFF
SOESD
If you have questions regarding the site, please contact the webmaster.
Terms of Use | Built using Project A's Site-in-a-Box 2017