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SOESD / School Improvement Services / Child Care Resource Network / Child Care Quality, Health & Safety / Interviewing a Provider for Quality

Interviewing a Provider for Quality

Sample Interview Topics
 
Use these ideas to help with interviews and home visits. Take your children to interviews. Watch how the provider interacts with them. See if your child feels comfortable in that setting. Take notes so you can compare providers. Remember to ask questions! 
 
Training & Experience:
  • Current CPR, including infant & child
  • Early childhood classes
  • How long have they been doing childcare
  • Current First Aid
Child Care Cost:
  • Cost per hour
  • Cost per week
  • Cost per month
  • Is there a multi-child discount
  • Will they accept DHS rate
  • Any other charges
Quality:
  • Healthy meals & snacks provided
  • You are comfortable with all the adults in the home
  • The provider has a back-up provider
  • You have met the back-up provider
  • Group size
  • They within the legal number and ages of kids they care for
  • What makes their program special?
  • Parents are encouraged to visit, ask questions and be involved

Home Visit Interview:

The Caregiver:
  • Likes and respects children
  • Responds to children's need for love and attention
  • Helps children feel good about themselves
  • Helps children take turns and share
  • Involved with children by playing and learning with them  
  • Listens & responds to basic needs
  • Regularly changes diapers, feeds, and allows quiet time
  • Gives feedback on the progress and behavior of your child
  • Children are supervised at all times
Environment-Check It Out:
  • Home is clean, especially kitchen and bath
  • Emergency numbers by the phone
  • First aid equipment
  • Medicines, household cleaners, poisons, guns, and other hazards stored safely and locked
  • Emergency plan and drills
  • Pets are healthy and have current shots
  • Safety caps on electrical outlets
  • Smoke alarms & fire extinguishers
  • Protection from heaters, wood stoves, fireplaces and stairs
  • Enough space for each child to have a clean safe place to rest
  • Fenced yard, free of hazards
  • Suitable and appropriate playthings
  • Variety of activities-puzzles, books, arts, crafts, balls, swings, dress up clothes
 
Other Things to Think About:

There Are:
  • Contracts for parents and providers to sign
  • Policies that discuss if your child will be left with someone other than the provider
  • Forms that say who is allowed to pick up your child and that discuss emergency information
  • References provided or available
Steps to Take:
  • Decide on days and hours you need
  • Decide location you need
  • Does your child have special needs or disabilities that effect care?
  • Telephone providers, ask questions, and arrange times to visit
  • Visit more than one provider.
  • Visit when children are in care and take your child. See the entire facility. Use this checklist and record only what you actually see or notice is missing.
  • Ask for at least two references and check them before making your final decision.
  • If you are having difficulty finding care, try asking family and friends. Contact your church and school to see if they know of other providers.

After You Decide:

  • Ease your child into care if possible.
  • Drop in unannounced a couple of times.
  • Watch how your children react and listen to what they say. They are the best indicators of the quality of care.
  • Continue to communicate with the caregiver about your childĄŻs experiences in care.
  • Always pick up your child on time. If your schedule changes, give your provider plenty of notice.
  • Pay in a timely manner!
  • Keep in mind what the contract and policies say.

 
If You Have Concerns or a Complaint about a provider:
 
Report child abuse or neglect with Child Welfare, Jackson County 776-6120, Josephine County 474-3120, or your local police department
 
Regulatory issues: abuse, neglect, health, safety, Child Care Division 1-800-556-6616
 
And let us know, Child Care Resource Network 541-842-2610 or 1-800-866-9034




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