Computer Information Services supports the IT infrastructure for SOESD and the thirteen school districts in the three county region of southern Oregon. CIS administers the agency’s 24×7 data center, serving critical information systems to local schools. CIS provides IT vision, leadership, project management, software development, and technical support. The CIS Region-Wide Help Desk provides first-call resolution, onsite, and remote technical support for SOESD and the districts we serve.
- Request Support - Help Desk
- Data Center
- Data Dashboard
- Follet Destiny Library Management
- Infinite Visions Business System Hosting
Do you need to request installation, repair, or troubleshooting. Do you need technical advice or have a technical question? Are you an educator in the SOESD service area (Jackson, Josephine and Klamath Counties)? If so, Computer Information Services technicians are available to help you.
Email support@soesd.k12.or.us, submit an online support request, or for immediate assistance (7:30 am – 4:30 pm), call 541-858-6730 or (toll-free) 866-858-6730. A technician may be able to resolve your issue immediately using a remote support client.
Computer Information Services administers SOESD’s regional 24×7 data center, serving critical information systems to schools. The data center saves hundreds of thousands of dollars on hardware and software, while creating other efficiencies including staff time savings , reduced power consumption, and data center redundancy. System Analysts maintain data centers deployed in component districts and management of data systems migrated to our regional data center, producing savings on server costs, while increasing IT responsiveness, maximizing up-time, and reducing power, cooling, and rack storage requirements
SOESD provides access to the WESD data dashboard at significantly reduced costs. SOESD specialists provide technical support for implementation and training for staff on data driven decision making coupled with interventions that promote students success.
SOESD’s Follett Destiny library management software hosted in our regional data center provides access to enriched, educator-reviewed digital content and tools that help students, librarians and educators find, share and use print and digital resources.
SOESD hosts the Infinite Visions Business Information Services software in our regional data center at reduced costs to districts. Technicians manage service updates and technical support for the system.
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