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Child Care Resource Network offers services to Southern Oregon’s Jackson and Josephine counties and is part of a nationwide child care resource and referral network. Our scope of work includes:

  • Trainings for providers to increase knowledge and skills, become and stay licensed, and improve their quality of care
  • Provider coaching around best practices for health and safety, early literacy, special needs care, operating a small business, partnering with parents, and more
  • Supporting child care providers to participate in Spark, Oregon’s Quality Rating and Improvement System, to achieve a star rating
  • Consumer education on quality child care and best practices
  • Coordinating a database with 211info of over 400 child care providers so referrals are up to date and accurate
Summer Newsletter
Summer Training Calendar
Training Request Form
Early Learning Workforce Survey Results



9:00am to 4:30pm

101 N. Grape Street
Medford, OR 97501
Phone: (541) 842-2575 or (541) 842-2610

For assistance in finding a provider please contact 211info for information and referrals.
Call: 211   Text: the keyword children to 898211   Email:

Staff Contact Information

Training registration:
By phone: 541-776-6768
Online form:

Molly Clement
Warm Line Inclusion Specialist / 541-842-2590

Devon Finley
Child Care Provider Consultant/QI Specialist/Grant Coordinator / 541-842-2575

Martha Ibarra
Preschool Promise Coordinator/QI Specialist – English, Spanish / 541-842-2595

Lorena Juarez
Child Care Specialist/QI Specialist – English, Spanish / 541-842-2610

Jill Ramirez
QI Specialist/Focused Child Care Network- English, Spanish / 541-842-2625

Mary Wolf
Child Care Resource Network Manager / 541-842-2593

Equity Statement

We believe that diversity extends to identities beyond just race, to ethnicity, gender, age, abilities, socioeconomic status, religion, political and ideological viewpoints, and more. We will strive for an inclusive community that embraces all its members and actively encourages all voices to be heard.

Declaración Equitativa

Nosotros creemos que la diversidad se extiende a identidades más allá de raza, grupo étnico, género, edad habilidades, estado socioeconómico, religión, puntos de vista políticos e ideológicos, y más. Nos esforzaremos para crear una comunidad inclusiva que acepte a todos sus miembros y los anime activamente a que sus voces sean escuchadas. Por para assistencia en Espanol favor de comunicarse con Lorena Juarez at 541-842-2610.

Warm Line Services

HomeSchoolingFREE Consultation Support for Child Care Centers, Family Child Care Homes & School-Age Programs

Jackson County and Josephine County

CONTACT: Molly Clement (541) 842-2590
CCRN Warm Line Inclusion Specialist

The Warm Line is a FREE program to offer assistance and consultation to support quality, inclusive child care and education for all children, including those with disabilities, challenging behaviors, or special health care needs. Any early educator should contact the Warm Line if they have concerns or are not sure how to best meet the needs of a child.

Types of support:

  • Ideas and suggestions for making accommodations or adaptations to the child care environment to create inclusive classrooms.
  • Resources, recommendations, information, and specific strategies to respond effectively to the array of behaviors children may exhibit.
  • Training opportunities on a range of topics related to child development, child care environment, challenging behaviors, assessment, and inclusion.
  • Assistance on engaging parents as partners and sharing difficult messages.
  • Information on services and resources available through other agencies.

Assistance and consultation by: Phone, Email, On-site visits and Resources & Information.
Funded by the Oregon Council on Developmental Disabilities Inclusive Child Care Program

Child Care Provider Resources

Certified Family Child Care Home

Becoming a Certified Family Child Care Home

Certification Means:

  • Providers can specialize in a specific age group or have a blended age group.
  • There are specific staff-to-child ratio requirements based on the ages and numbers of children in care.
  • Providers are allowed to care for up to 12 – 16 children at a time, as determined by CCD.
  • The minimum standards (rules) for a certified home are higher and more detailed than for a registered home. This can be used as a marketing tool.
  • The provider has at minimum one year experience in the child care profession, and/or a minimum level of education in early childhood education or development.

Certification Includes:

  • An on-site inspection every year, as well as unannounced monitoring visits.
  • An inspection by a health department staff person on an annual basis.

Certification is Different Then Registration Because:

  • There is the option of staff and staff must meet qualification requirements.
  • Fifteen clock hours of training is required every year for certified provider and staff.
  • There must be two exits from every floor and every room used by children.
  • Square footage requirements: 35 square feet per child per room for indoor space and 75 square feet per child outdoor space for each child using the area at one time.
  • There are specific requirements for a program of activities.
  • Additional business practices are needed: recordkeeping, posting of information, etc.
  • Certification is renewed each year.

Note: A registered family child care provider’s compliance and non-compliance history will be taken into consideration when applying to become a certified family child care provider.

What to Do:

  • Call the CCD at 1 800-556-6616 or Child Care Resource Network at 776-1234 and ask for a copy of the Rules for Certified Family Child Care Homes.
  • Read the rules and organize your questions.
  • Contact your local CCD office and ask to have a certifier assigned to you. The certifier can answer your questions, discuss options, and schedule a pre-inspection of your home.

Adapted from CCD 129 (04-03)

Staff vs. Independent Contractor

Thinking about becoming a Certified Family Child Care Home or some other program needing staff?

Get information on what the difference is so you don’t get into difficulties. Learn about current law from the state web site

Includes industry-specific guidelines, characteristics of an independent contractor, state agency addresses, and who to contact for answers. Also get information about taxes, employment, labor, and worker’s compensation law.

Child Care that Does not Require Regulation

Child Care That Does Not Require Regulation in Oregon

Some child care in Oregon does not require any registration or certification from the Office of Child Care. Child care is exempt from regulation if:

  • The provider cares for three or fewer children, not including the provider’s own children.
  • The provider cares for any number of children from the same family, not including the provider’s own children.
  • The care is provided in the home of the child.
  • The care is provided by the child’s parent or guardian, or a person acting in place of a parent; or a person related to the child care children by blood, marriage, or adoption.
  • The care is provided on an occasional basis by a person not ordinarily engaged in providing child care.
  • The facility is primarily educational and provides care to children 36 months old or older, but not yet attending kindergarten, for less than four hours per day.
  • Is primarily supervised, and provides child-focused training in a specific subject, including, but not limited to, dancing, drama, music, or religion. This exclusion applies only to the time the children are involved in training.
  • Is primarily an incident of group athletic or social activities sponsored by or under the supervision of an organized club or hobby group. This exclusion applies only to the time engaged in the group athletic or social activities and if the children can come and go as they please.
  • Is operated by a school district, political subdivision of the state, or a governmental agency.
  • Provides care while the child’s parent remains on the premises and is engaged in non work activity offered by the facility, e.g. health clubs.

**Providers are exempt from regulation under only one of the above categories.

More information about regulation of child care can be obtained from ORS657A.250, 657A.460, or you may call the Office of Child Care at 1 800-556-6616, or check the Employment Department website at:

Getting Listed with DHS


Employment Related Day Care (ERDC)
The ERDC program provides child care subsidies for families that have accepted employment and have a child care need in order to remain employed.  This program is expected to serve an average of 11,800 families per month.  Families are required to choose their own provider.  To be eligible for ERDC, child care must be needed in order for the parent(s) to accept or maintain employment.  The family’s income must be less than 165% of FPL and the family must pay a co-payment based on the family size and family income ($43 is the minimum co-payment).  Families at or below 100% FPL have a co-payment of no more than 10% of their income.  Those who have an un-met co-payment obligation are not eligible for the program until it is met.  Families must also pay the difference between the ERDC payment (minus co-pay) and the provider’s rate.

TANF/JOBS/OFSET program child care as a Support Service
Parents who receive Temporary Assistance to Needy Families (TANF) and are in high school, working, or participating in the JOBS programs are provided with a support service payment for child care.  Families who are participating in the Food Stamps OFSET program can also receive help with child care.  These families do not have a co-payment but are  responsible for the difference between the DHS payment and the provider’s rate.

Child Care Resource & Referral (CCR&R)
DHS has contracts with CCR&R agencies to provide services to subsidy families and providers.  These local partners are an integral resource in planning and providing services to meet the child care needs of families.  They play a critical role in our effort to help families reach and maintain their self-sufficiency.

Currently about 10,000 providers are providing child care services to subsidy families.  To become an approved DHS ICCP listed provider, the provider (and others in their household) must pass a criminal history and child protective services records check, meet basic safety standards, and be age 16 or older.  Providers are encouraged to obtain training and education related to child care issues in order to be eligible for the Enhanced Rate.  The Enhanced Rate is 7% above the standard rate paid to all other providers.  The amount of the payment is based on the age of the child, type of provider, and geographic area of the state.

Direct Pay Unit (DPU)
Direct Pay Unit (DPU) processes child care billing forms for all programs and issues payments directly to providers on behalf of the family.  Providers are considered self-employed and payments are reported to IRS as income.

Child Care Website
The DHS has more detailed information about child care programs, including a Provider Guide and copies of DHS child care policy.  See the Web Links Page under Child Care.

What is Employment Related Day Care (ERDC)?

Low income working families may be eligible for financial help with child care costs. ERDC is a subsidy program. This means eligible families still pay part of the child care cost. This amount depends on the family’s income, size, and the amount the child care provider charges.

To learn more about Employment Related Day Care, please click here.

DHS Provider Rates:

To see DHS maximum rate information for Child Care Providers in Southern Oregon please click here.

Information on Becoming “Listed” with DHS

DHS pays for child care while its clients are working or are in self-sufficiency activities. IN ORDER TO BE PAID, A PROVIDER MUST BE “LISTED” with DHS. Being listed means the provider agrees to meet safety standards and passes a criminal history check.

This sheet provides basic information about the listing process for the ERDC, JOBS, and OFSET programs.

In order to become listed, a provider must: complete the listing form provided by the client and return it to DHS, and meet all listing requirements on the back of the listing form.

Important note:
Being “listed” with DHS is NOT the same as being “registered,” “licensed,” or “certified” with the Office of Child Care. In order to be paid, providers still have to fill out the DHS listing form and return it to DHS.

In order to receive payment from DHS, a provider must:

PASS CRIMINAL BACKGROUND CHECKS:  Child-care providers and other people who are around the children must pass a criminal background check. These checks identify people who are unsuitable to work with children or have access to children. Offenses that can make a person ineligible for listing include violent crimes, drug and alcohol offenses, and property crimes such as robbery and burglary. Even relatively minor crimes such as theft or driving while intoxicated can also disqualify a provider.

PASS CHILD-PROTECTIVE SERVICES CHECKS: DHS Child Protective Services records are also checked. These records will show cases of reported abuse or neglect. A confirmed report of these offenses can disqualify the provider from listing with DHS.

MEET FACILITY STANDARDS:  All places where care is given must meet basic health and safety standards. For example, there must be safe drinking water and smoke detectors that work. A complete list of facility requirements is on the back of the listing form.

USE PROPER HEALTH PRACTICES:  Providers must take steps to prevent the spread of infectious diseases, and give parents information about immunizations. Your local health department or Child Care Resource and Referral agency can give you more information.

REPORT SUSPECTED CHILD ABUSE:  Providers must report suspected child abuse to the local DHS Child Welfare Office or a local law enforcement agency.

Important Note: DHS only pays for child care you provide while a parent is at work or in DHS self-sufficiency activities, such as JOBS. Do not bill DHS for any other child-care costs. If you have further questions about becoming listed with DHS, please ask your client the name of his or her caseworker, and call that person.

The Inclusive Child Care Program

The Inclusive Child Care Program

The goals of the Inclusive Child Care Program are to help families of children with special needs find and keep appropriate child care while parents are employed or in post-secondary education programs; and, to help children be in inclusive child care settings with their peers.

The Program Provides a Supplemental Child Care Subsidy:

  • The subsidy helps meet child care costs that are higher because of a child’s special needs.
  • Parents pay the provider’s customary fee, or a fee that is comparable to local child care rates. The subsidy is paid directly to the child care provider as a supplement to the parent payment.
  • The subsidy pays for those things that are necessary to the child’s placement and that cannot be covered within typical child care rates.
  • The amount is different for each child. The subsidy is based on the individual needs and resources of the child, the family, and the child care setting.


  • The subsidy offsets cost to the provider of caring for a smaller number of children.
  • The subsidy pays for an extra person in the child care setting at certain high need times (such as meals or transitions).
  • The subsidy helps pay for a ramp so that a family child care provider’s setting is accessible to a child in a wheel chair.

An individual child care plan identifies additional supports to the child care placement (training or consultation for the provider, back up options, etc.)



  • From birth through 17 years of age;
  • Has a physical, developmental, mental, emotional, behavioral, or medical disability; and
  • Requires extra supports or accommodations to be in child care. These are supports that cannot reasonably be paid for within typical child care rates.


  • Has an income less than 85% of Oregon’s median income. For a family of 4 this is $4,361 per month or $52,332 per year.  The amount goes up or down depending on family size.
  • Parents need child care to be employed or to attend post-secondary education programs.

Child Care Providers:

The child care provider may be a child care center, a registered family child care provider, or an individual. Providers must comply with Office of Child Care registration and certification rules. Providers who are exempt from those rules must agree to undergo a criminal records check and comply with health and safety requirements.

To make referral in Jackson or Josephine Counties, or to obtain more information please contact:
Mary Wolf, Child Care Resource Network
Phone: (541) 842-2593  or 1-800-866-9034 ext. 2191

For information in other counties please contact:
Inclusive Child Care Program, 1-800-342-6712 or

The Inclusive Child Care Program is a program of the Oregon Council on Developmental Disabilities in partnership with the Oregon Department of Education Office of Child Care. The Office of Child Care provides supports for the program through the federal Child Care and Development Fund.

Information for Child Care Providers on the Americans with Disabilities Act:

What is the Americans with Disabilities Act?
The Americans with Disabilities Act (ADA) is a federal civil rights law. The ADA says that people with disabilities are entitled to equal rights in employment, public services, and access to public accommodations. The act was created to remove barriers that often limit basic opportunities and choices.

Does the ADA apply to me as a child care provider?
Yes, public accommodations include family child care homes, preschools, child care centers, and group homes. If you provide child care as a business in a home or center you cannot refuse to serve a child just because he or she has a disability. The ADA says you must make reasonable accommodations to serve children with disabilities. Reasonable accommodation means adaptations that are not excessively expensive and that do not cause you to make fundamental changes in your setting or program.

How can I make sure I comply with the ADA?

  • Take time to talk to parents who call about child care for a child with special needs. Discuss how you could meet the child’s needs, and find out if the child requires adaptations or accommodations.
  • Make your  decision whether or not you are able to serve a child on an individual basis. If you are not sure that you can safely or appropriately care for a child, decide only after talking with parents about their child’s specific needs. It may also be helpful to speak to someone who has expertise in the child’s disabilities. Parents may be able to direct you to a professional who can help with this.
  • Evaluate your policies and procedures. Make sure they don’t screen out children with disabilities.
  • Be ready to make simple changes in activities that allow all children to participate.
  • Do not have higher rate that applies just to children with disabilities.
  • Be sure to ask parents about the information and support that they or professionals that work with the child may be able to offer.

How can I get more information on the ADA?

Information about the ADA and child care is available from the Northwest ADA/Information Technology Center at Oregon Health Science University. The Center can be reached at 1-800-949-4232 or The Center’s website is found at You may be eligible for tax deductions if you make accommodations to increase your program’s accessibility.

The Inclusive Child Care Program can provide additional information on child care for children with special needs. Contact the program at 1-800-342-6712 or,

Our Partners

CCRN—Child Care Resource Network
Patty: 842-2590 or
Lisa: 842-2591 or
Toll Free: 1-800-866-9034

A service for providers, parents and employers
Child care referrals, educational material, classes, business consultation
State child care subsidy information— ERDC Employment Related Day Care
Help with meeting registration requirements

Child Care Health Consultant
René Wold: 842-2593 or
Home visits
Phone consultations

DHS Direct Pay Unit (DPU)
About listing status 1-800-699-9074
About billing status 1-800-442-6451

Criminal History Registry

Rogue Community College
Center Based & Family Child Care Provider Training, Contact: Linda Blower

Credit courses and workshops to help you establish and manage a Home Child Care business.
Credit courses include:
Child Development Associate
Credential program
One year Certificate
Two year Degree (Assoc. of Applied Science)
Seamless transfer to 4-yr degree

CCD-Child Care Division, State of Oregon
1.800.556.6616 – Salem
Fax 503-947-1428
Local Family Child Care Specialists
776-6060 or 1-888-802-5739
Janice Sousa ext. 271
Alfredo Gallegos ext. 234
Anne Russell ext. 295

Oregon Child Care Law
Health & Safety Reviews
Complaint Investigation
-Ten(10) children max at any one time including your own
-Only six(6) child care children under the first grade
-Only two(2) under age of two
No Corporal Punishment
Providers are mandated reporters of child abuse

Child Welfare, State of Oregon
Jackson County 776-6120
Josephine County 474-3120
Report suspected child abuse and neglect.
Or call you local police department

USDA-Child Care Food Programs
Child Care Council (4C’s)
Ruth Brown 779.7857 or 1.800.367.8732


Oregon Child Development Coalition,
Patsy White 770.5893 or 1.800.588.6226
If you are caring for migrant children, call 770.5893

Money reimbursement to you for serving nutritious meals and snacks
To begin getting your check in the mail, become registered with CCD and contact one of the food program representatives

Childcare for Business

Childcare for Businesses

Studies have proven that businesses that assist their employees in finding appropriate care for their children experience:

  • Lower absenteeism and turnover rates
  • Increased productivity
  • Greater company loyalty
  • Employees also benefit through:
  • Reduced stress
  • Greater self-confidence
  • Improved concentration

The Child Care Resource Network assists businesses and employees by providing:

  • Child Care Tool Kit for businesses, providing a range of options to support child care needs of employees
  • Customized referrals to over 500 licensed or registered child care providers
  • Assistance in the development of on-site or off-site child care programs for employees
  • Instruction on how to select a quality child care provider
  • Training for parents on balancing work and family issues

If we can help you in any of these areas, send us an email at or call us at 541-882-2308.

Training Calendar:


Coming Soon!

Upcoming Training Opportunities

Training Request Form

Online Child Care Professional Training:

  • Oregon Registry Online Training Calendar CLICK HERE
  • Smart Horizons Professional Training CLICK HERE
  • Child Care Aware of America Training Academy CLICK HERE
  • Child Care Aware of America CLICK HERE


Staff Contact Information

Training registration:
By phone: 541-776-6768
Online form:

Molly Clement
Warm Line Inclusion Specialist / 541-842-2590

Devon Finley
Child Care Provider Consultant/QI Specialist/Grant Coordinator / 541-842-2575

Martha Ibarra
Preschool Promise Coordinator/QI Specialist – English, Spanish / 541-842-2595

Lorena Juarez
Child Care Specialist/QI Specialist – English, Spanish / 541-842-2610

Jill Ramirez
QI Specialist/Focused Child Care Network- English, Spanish / 541-842-2625

Mary Wolf
Child Care Resource Network Manager / 541-842-2593